Field Service Technician/Warehouse manager
Manchester
Field Service Technician/Warehouse manager
Full Time • Manchester
Benefits:
- Free uniforms
- Paid time off
- 401(k)
- 401(k) matching
- Health insurance
Benefits/Perks
- Competitive, bi-weekly pay.
- Flexible hours.
- Organized warehouse for easy pickup of products and materials.
- Paid time off.
- Paid Holidays.
- Family culture.
Company Overview
Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.
Job Summary
Keeping warehouse organized and clean, going to customer homes and replacing sashes, solving problems, fixing issues. Unloading window, door and material deliveries, must have common knowledge of how a window, door and/or siding works/installed. Will be responsible for everyday duties. Pay will be determined by applicants experience.
Responsibilities
- Handle inbound and outbound calls using proper phone etiquette.
- Maintain strong knowledge of products, policies, and services of the organization.
- Resolve customer issues by determining cause of problem, facilitating a resolution, and timely following up with customers.
- Follow standard operating procedures.
- Maintain a well-organized and professional workspace.
- Provide assistance with training and orientation for other team members as assigned.
Qualifications
- Must speak and understand English.
- Strong work ethic and detail-oriented.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent customer service skills including active listening, critical thinking, and desire to resolve customer concerns.
- Effective written and verbal communication skills.
- Coachable with the ability to learn new programs and processes.
- Positive, upbeat attitude and ability to work on a team.
Compensation: $23.00 - $25.00 per hour
Come work for America's Exterior Remodeler, offering quality windows, doors, siding, roofing, shutters, and more, with over 200 locations nationwide. Despite the ever-changing landscape of the home improvement industry, our promise has remained constant since our start in 1995, “Superior Products, Professionally Installed, at a Guaranteed Low Price.”
Window World is a full-service exterior remodeler and has sold and installed over 21,000,000 windows to date, including 1,000,000 windows annually since 2009. In addition to being America’s largest replacement window and exterior remodeling company, Window World has products have earned the Good Housekeeping seal for quality. As we celebrate over 25 years in the industry, Window World is proud to offer a comprehensive suite of products for a true exterior transformation.
Each locally owned and operated Window World sells custom products in customers’ homes, then manages every step of the process through product ordering and final install. Customers enjoy Window World’s professional and honest sales process as well as top-notch product installations and service, all from a single company.
Become a part of America’s leading exterior remodeling company. We’re doing the right things, the right way, and we invite you to click the link and apply online today.
(if you already have a resume on Indeed)
Or apply here.
Staff members are treated like family
Salesmen are provided training and new leads on a daily basis
Installers are provided consistent, year-round work